Dear Ms. Quynh,We think you did a great job in helping us to get to
Hanoi and by organizing a Halong Bay tour for us - even though it was the
holiday week and it was hard to arrange all details.I want to thank you very
much for taking big efforts and to deliver a great service to us. I suggest that
you also forward this email to your boss and. Unfortunately, I do
not have his / their email address/es. In any case, they must know that you are
doing a great job. Hope you get a promotion soon and wishing you a great
future!Best wishes from Beijing, China
2012/5/7 Marianne Friese <firstname.lastname@example.org>
Dear Ms Quynh Discoverytravel
I was travelling around Hue in April this year and I used your company tohelp me hire a private car to go to the Phuong Nha caves. I was veryimpressed with the service your staff (Ms Quynh)
Dear ms Lien
Thank you for all your help when we were in Hue, most of the trip has
been wonderful. The guide we had to the three different places was a
one. But we want tell you somethink about my vacation.
We have a couple living in the room next to
ours, an exact same one, they paid 35 USD for theirs, we paid 48 USD for
exact same room. I believe that is not your fault, but certainly we are
not happy about it, especially since the quality is so low. I would have
paid 10-15 USD more, if it had been clean and
nice! Afterall a vacation is to be enjoyed!
We have talked to the
receptionist who said he will try to change the room tomorrow
for one with a
seaview instead, I don't know how the quality is though,
as the whole hotel is
of low standard. Is there anything you can do to?
Sorry about this, the thing I
can tell you is that the other two hotels especially
the one in Hoi An was very
very good with excellent staff.
can reach us at this mail.
The very best to you. Marie Kia Beronius,
Kristian Brandt" email@example.com
Tue, February 21, 2012 1:54 pm
Dear Ms Quynh,
I don't know if you will remember me, but you booked a pandaw Cruise down
the Mekong River
for me and my husband on Dec 25 - Jan 2 and other accommodation and travel in Viet Nam. I
just wanted to let you know that we totally enjoyed the trip down the Mekong and all our other travels in Viet Nam.Thank you so
As you know we are not happy with the first hotel in Hoi An. But I
appreciated it very much that you waere able to help us change to the Hoi An
Hotel. We had a very nice room and it was very central to the ancient town.
We really enjoyed the Elios Hotel in Sai Gon, the staff were very nice, it
was nice and clean and it was situated in a good location. I would go back
there any than the Liberty Hotel. So pls accept my apologies for creating
unnecessary complications for you.
We really enjoyed the Sunrise Beach Hotel in Nha Trang. It was a beautiful
place, had excellent service and the staff were extremely nice and helpful.
However, We are back to Canada,
in the middle of winter, And I still think about the very nice trip we had in Viet Nam, Cambodia,
We could not have enjoyed all this without you help. Much appreciated and I
hope that you and everyone at the travel agency are doing well.
Vancouver, B. C. Canada
Monday, February 7,2012 8:42 Am
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